Inform and engage constituents using social media and web portal publishing tools.
Increase customer engagement by publishing blogs from multiple authors, broadcast content to customer communities and mine the conversations that ensue.
Use discussion forums to increase visitor browser time & retention, engage customers and collect market research.
Enable event management using CRM workflows and portal displays to help coordinate event information and keep registrants notified.
Run your CRM-backed customer service applications directly on branded Facebook pages.
Empower customer communities to influence product strategy, enhance your reputation and sustain positive brand perceptions.
Your community of users can be an immediate and powerful asset when resolving issues with products and services.
Gain customer insight and increase audience engagement through the use of polls and surveys delivered directly in your web portal.
Gain insight from your portal audience with a flexible and easy to create surveys that automates survey requests, captures and routes customer responses based on CRM workflows.