Arm your jurisdiction with a suite of CRM-based applications that improve service efficiencies, reduce administrative burdens and enhance citizen satisfaction.
Drive satisfaction, streamline administration and reduce costs with a citizen services portal
Increase capacity and reduce administrative cost with citizen self-service applications
Instantly scalable, cloud-hosted portal power for emergency readiness, response & recovery
Inform and engage constituents using social media and web portal publishing tools
With smartphone penetration now at 73%1 and more than one in five households in using cell phones as their only form of telephone service, Canadian cities and towns are now uniquely positioned to take advantage of mobile-friendly non-emergency 311 request portals.
With dwindling resources and the increased expectations of constituents for transparency and resolution the need for a citizen engagement platform is essential. Many governments are taking an in-depth look at how their city can use a 311 portal to meet this need.