Give customers tools to contribute ideas, identify issues, and offer feedback through surveys & polls
Understanding what's most important to your customers doesn't have to be a guessing game. Gain invaluable insight into the collective mind of your online community and drive customer loyalty by allowing them to self-identify, vote, and comment on the best Ideas and highest priority Issues. Gather instant feedback on a small or large scale easily with Polls and Surveys. Then use this information to drive smarter business decisions.
Empower customer communities to influence product strategy, enhance your reputation and sustain positive brand perceptions.
Your community of users can be an immediate and powerful asset when resolving issues with products and services.
Gain customer insight and increase audience engagement through the use of polls and surveys delivered directly in your web portal.
Gain insight from your portal audience with a flexible and easy to create surveys that automates survey requests, captures and routes customer responses based on CRM workflows.