Results
ADXSTUDIO CMS is tightly integrated with Microsoft Dynamics™ CRM which is an ideal platform for managing all customer and company communications, activities, and tasks. Microsoft Dynamics™ CRM is a collaborative application that allows employees across the organization to easily access centralized customer information to the extent allowed by their user and group permissions. The integrated workflow and reporting capabilities of this platform simplifies internal communications and helps to enrich interactions with customers and business partners.
|
 |
Website contact information is forwarded to the CRM |
The Microsoft Dynamics™ CRM system can be easily integrated with an ADXSTUDIO CMS website to provide a full 360° view of the customer relationship. For example a website can be tightly integrated with the CRM's sales, marketing, and customer service modules to ensure an organization is able to properly serve their customers.
ADXSTUDIO CMS includes custom data sources that can be used to query the CRM database as well as out-of-the-box and custom CRM entities, and embed the data directly within the website.
 |  | Watch a Channel 9 Video |
| | |
